Customer care Representative- Check ‘n Go/Allied Advance Loan

//Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned jobs that are retail begin to build your job? Are you experiencing fascination with being part of an industry-leading economic solutions business? Do you want in order to make the next move? In that case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial category of organizations. Every day in urban centers and towns around the world, they’ve been greeting clients, processing loan requests, responding to inquiries about items, marketing new items, and much more — all using the aim of delighting our respected clients. We provide cash solutions the real deal people and attempt to function as the choice that is first everyday monetary solutions. Our team users concentrate on building relationships to make sure client requirements are increasingly being offered with the most useful services and products we are able to provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Serve and teach clients from the item profile. Escalate dilemmas to your Store Manager, DDO, and Corporate Office if not able to resolve the problem straight using the consumer.
  • Cash control: Handle and count currency, money, and coins to add owning a money cabinet, counting money deposits, moving cash from protected safe to cash drawer as well as other cash managing needs. In charge of bank deposits or bank pick-ups. Balance batch that is individual with store product product sales reports at end of day and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: Answer phone inquiries as a result to questions that are general client applications, needs or any other problems. Spot customer that is outgoing and collection phone telephone phone calls relative to federal laws and shop working procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look ( external and internal) is maintained to business requirements. Help out with the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.

Minimum Education and Enjoy Forced:

  • Couple of years sales that are previous customer service experience chosen.
  • 2 yrs cash management experience preferred.
  • Will need to have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add transport that is general public transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.

Physical Demands:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Must certanly be in a position to raise as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Should be in a position to journey to all shops in the assigned region
  • Could be expected to journey to neighboring districts
  • Might need travel that is overnight

Additional Eligibility Skills:

  • Demonstrated capacity to interface with brand new and current customers and keep effective relationships.
  • Verified experience conversations that are navigating dissatisfied consumers.
  • Demonstrated success in high amount environment that is retail.
  • Tested capacity to multitask projects that are various competing priorities, manage time effortlessly and remain prepared.
  • Demonstrated capacity to work individually in an environment that is autonomous restricted guidance.

Why Select Axcess Financial and look ‘N Go/Allied Advance Loan:

  • Axcess to chance: we have been an industry frontrunner with vast possibilities to discover, develop and increase your job at areas over the United States.
  • Axcess to Impact: participate a group of specialized peers customer that is positively impacting lives everyday through outstanding solution and lasting relationships.
  • Axcess to Life: Join an organization that is supportive wants you to definitely certainly enjoy your daily life — outside and inside of work.

Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.

About Axcess Financial:

We have been an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their personal finances whenever, where and just how they desire. It is our objective to obtain individuals the income they require whenever it is needed by them. We ensure we do this in method that is accountable and in their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to race, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected course.

This publishing is supposed to explain the basic nature for the work expected to be done and it is perhaps maybe not a thorough selection of all obligations, duties and abilities necessary for the career.

By | 2020-10-13T14:37:36+00:00 October 13th, 2020|instant online payday loans|0 Comments

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